Cookie Policy

What is a cookie?

A cookie is a harmless text file stored in your browser when you visit almost any website. The purpose of a cookie is to allow the website to remember your visit when you browse that page again. Although many people are unaware of it, cookies have been in use for 20 years, since the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, trojan, worm, spam, or spyware, and it does not open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit card or banking details, photographs, your ID or personal information, etc. The data they store is of a technical nature, personal preferences, content personalisation, etc.

The web server does not associate you as a person but rather your web browser. In fact, if you usually browse with Internet Explorer and try browsing the same website with Firefox or Chrome, you will see that the website does not recognise you as the same person because it is actually associating the browser, not the person.

What types of cookies exist?

  • Technical cookies: These are the most basic and allow, among other things, knowing when a human or an automated application is browsing, when an anonymous or a registered user is browsing, and basic tasks for the functioning of any dynamic website.
  • Analytics cookies: These collect information about the type of browsing you are doing, the sections you use most, products consulted, time of use, language, etc.
  • Advertising cookies: These display advertising based on your browsing, country of origin, language, etc.

What are first-party and third-party cookies?

First-party cookies are those generated by the page you are visiting, and third-party cookies are those generated by external services or providers such as Facebook, Google, etc.

What happens if I disable cookies?

To help you understand the scope of disabling cookies, here are some examples:

  • You will not be able to share content from that website on Facebook or any other social network.
  • The website will not be able to adapt its content to your personal preferences, as usually happens in online shops.
  • You will not be able to access the personal area of that website, such as My Account, My Profile or My Orders.
  • Online shops: It will be impossible to make online purchases; they will have to be made by phone or by visiting the physical store if one is available.
  • It will not be possible to customise your geographical preferences such as time zone, currency or language.
  • The website will not be able to carry out web analytics on visitors and traffic, making it harder for the website to be competitive.
  • You will not be able to post on the blog, upload photos, publish comments, rate or score content. The website will also be unable to tell whether you are a human or an automated application posting spam.
  • Targeted advertising will not be able to be displayed, which will reduce the website's advertising revenue.
  • All social networks use cookies; if you disable them you will not be able to use any social network.

Can cookies be deleted?

Yes. Not only deleted, but also blocked, either generally or for a specific domain.

To delete cookies from a website, you must go to your browser settings where you can search for cookies associated with the relevant domain and delete them.

Cookie settings in the most popular browsers

Chrome: Go to Settings or Preferences via the File menu or by clicking the personalisation icon (top right). Click Show advanced options → Privacy → Content settings → All cookies and site data. Search for the domain, select the cookie and click X to delete it.

Internet Explorer: Go to Tools → Internet Options → Privacy. Move the slider to set the desired privacy level.

Firefox: Go to Options or Preferences → Privacy → History → Use custom settings for history. Enable or disable the Accept cookies option according to your preferences.

Safari (OSX): Go to Preferences → Privacy. Adjust the Block cookies option to your preferred type of blocking.

Safari (iOS): Go to Settings → Safari → Privacy & Security. Adjust the Block cookies option.

Android: Open the browser, tap Menu → Settings → Security & Privacy. Enable or disable the Accept cookies checkbox.

Windows Phone: Open Internet Explorer → More → Settings. Enable or disable the Allow cookies checkbox.